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Jordan e-Government Portal was created to provide citizens and business users with a centralized, consistent, speedy and efficient source of information on government services.

The Jordan e-Government Portal targets:

1.        Citizens.

2.        Business.

3.        Government entities, Government Employees.

Jordan e-Government Portal is the core component of the e-Government Program in Jordan and the official site for the Government of Jordan on the internet, a 24*7, Bilingual and central portal where Citizens, Businesses and Government employees can search and find information and services provided by the Jordanian Government.

The objective of the Portal is to create a central point of access to information about the services offered by the Government of Jordan. Ultimately the portal will be a "one stop shop" that is at the heart of user interaction with the government. It will provide a central framework for organizing and presenting information about services offered by the entire government. The portal is a sophisticated and interactive web-based application designed to reach targeted users with timely and accurate information and services.

The Portal provides all information needed to obtain any service: procedures, location of service provision, fees, average time of completion, service summary and guidelines.

No, the Portal currently only provides information about services, in terms of forms and procedures required to obtain the certain service. In the next phase, the Portal will evolve to offer transactional support for a wide set of eServices.

Each ministry/government agency has its own page on the portal that displays their available services and information and how to obtain them.

Yes.

Yes through the Ask the Government link in the Portal main page.

Yes.  The portal will be updated whenever a new service is introduced, procedures change, or a service is cancelled.

By clicking the link to the ‘Legislation and opinion Bureau’ in the portal.

You can obtain that information by clicking on the “Registering your Company" link in the "Operations Permit" section.

To register a company, you have to register a commercial name and obtain an operations permit for it.

G2B section provides the necessary information in the "Business Services - Starting your Business" section.

G2B section provides the necessary information in the "Business Services - Running your Business" section.

G2B section provides the necessary information in the "Business Services - Starting your Business - Registering your Company" section.

G2B section provides the necessary information in the "Business Services - Starting your Business - Registering your Company - Registering your Employees" section.

G2B section provides the necessary information in the “Awards - King Abdullah II Award for Excellence" section.

G2C section provides the necessary information under the "Citizen Services – Non Jordanian Services” section.

G2C section provides the necessary information under the “Citizen Services – Non Jordanian Services" section.

The Jordan e-Government Portal provides its services to the government through three sections.

First: services offered by ministries and government departments to all other ministries such as the services offered by the Public Budget department and those offered by Ministry of Public Works.

Second: services offered by Ministries and government agencies to all public sector employees such as health insurance services offered by the Ministry of Health and human resources services offered by the Civil Bureau.

Third: internal services offered by ministries and government agencies to its own employees

Health insurance is a service offered to all public sector employees and can be found under the “Special for Public sector employees – services and government forms" section in the portal

This service offered to all employees.  Relevant information can be found in the “Special for Public sector employees – services and government forms" section.

Yes, the forms for government services are constantly updated and can be downloaded and officially used in ministries and government agencies.